← All cases
Pacífico Surf Camp · Adventure tourism · Nuquí
We closed two groups at 3 a.m. while the team slept.
[img] Surfer at sunset · Colombian Pacific · backlit
1 min
average reply
+22
bookings in season
4
languages served
The challenge
Inquiries from Europe and the US landing at dawn on a WhatsApp nobody checked until 8 a.m. By then the customer had booked with another camp.
What we did
- 01AI responder trained on seasons, packages and FAQs, in 4 languages.
- 02n8n + Mautic wired to the CRM: every inquiry tagged with automatic follow-up.
- 036-email sequence for the “not yet”.
“We closed two groups that way.”
Next case
MotoDreamer